At BF Development Tech, we strive to provide exceptional products and services to our customers. If you are not entirely satisfied with your purchase, we’re here to help.
Refunds
Eligibility for Refunds:
- Refunds are only available for products or services that are defective, damaged, or do not match the description provided at the time of purchase.
- Requests for refunds must be made within 7 days of receiving the product or service.
Refund Process:
- To request a refund, please contact our support team at
sales@bfdevelopment.tech with proof of purchase and an explanation of your issue.
- Once your request is approved, the refund will be processed to your original payment method within 7-10 business days.
Non-Refundable Items:
- Custom-made or personalized products.
- Services that have been fully rendered.
- Digital products that have been downloaded or accessed.
Returns
Eligibility for Returns:
- Products must be unused, in their original condition, and returned with all original packaging and accessories.
- Returns must be initiated within 7 days of receiving the product.
Return Process:
- Contact our support team atto initiate a return. Include your order number and details of the item.
- Once approved, you will be provided with a return shipping address.
- Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Inspection and Approval:
- Returned items will be inspected upon receipt.
- If the item is ineligible for return (e.g., used or damaged by the customer), we reserve the right to deny the return.
Exchanges
- Exchanges are only offered for defective or damaged items.
- To request an exchange, contact us at
sales@bfdevelopment.tech within 14 days of receiving your order.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
- Email: contact@bfdevelopment.com
- WhatsApp: +389 70 751 219
Thank you for choosing BF Development Tech. We appreciate your business!